Clare Paton – Chief Executive Officer Maroochy RSL
Maroochy RSL recently engaged Ashley Cooper Constructions to undertake an expansion and refurbishment project within our establishment. As Maroochy RSL is a multi–function venue, and therefore still trading throughout the construction works, it required constant communication and collaboration between all parties to ensure there was minimal disruption to the welcoming environment of our business. This was a primary concern of ours in the tendering process, along with the level of workmanship and expertise required, to ensure we engaged a contractor that understood the need for openness, flexibility and reliability.
From the initial meeting with ACC‘s Director Luke Ashley Cooper, ACC Project Manager Richard Lawrence and Site Manager Shane Cook, every interaction and discussion exceeded our expectations and we could not have been happier with our decision to engage Ashley Cooper Constructions to partner with us on our project. It is rare to establish such a respectful and positive working relationship, however it is clear that Luke and his team at Ashley Cooper Constructions have established a unique business culture within the construction industry and have made this a mainstay of how they do business.
They go over and above on every facet of client relations, and nothing is ever too much trouble, in fact quite the contrary; they would often make suggestions on how something would work out better, cheaper or with a superior end result that we, the client would benefit from. Luke, Richard and Shane also manage expectations by under–promising and over–delivering, such is their humility and professionalism. Their attention to detail and commitment set a new benchmark, with an outstanding finished product beyond our expectations. Their respectful natures ensured the project was both a pleasant and enjoyable experience throughout, and their constant focus was to ensure that we, as the client, were happy and supported, again so rare in a high stress, high pressure environment with a tight time frame.
Suffice to say, I have only the greatest respect and regard for Luke, Richard and Shane at Ashley Cooper Constructions. How they conduct themselves, both individually and as a team gives me great pleasure in recommending them to any business or organisation considering them for any type of construction project, you will not be disappointed.